RESPECTING YOUR HOME: 

Section from Simple, Straightforward, and Fair | Our Terms & Conditions of Service

The Company prides itself on respecting your home and we try to leave your home in the same or better condition than it was prior to the service call. Our electricians are trained to wear floor savers and to clean the area where the work was performed. While we make every reasonable attempt to respect your home, because of the nature of electrical repairs, the Company cannot be responsible for any drywall, paint, trim, cosmetic or other damage caused by gaining access to, inspecting, diagnosing or repairing the electrical problems. For example, our electricians may need to access the attic to determine the nature of the electrical problem. Sometimes, simply accessing the attic by walking on the ceiling joist will crack the drywall on the ceiling.  As a term and condition of service, the Customer releases Company from any such damages caused during the work performed by Company and the Customer further understands that they may need drywall, paint, cosmetic or other repair work to return the home to normal after the electrical repair is made and that such work is not the responsibility of Company. Furthermore, the Company is not responsible for, and assumes no liability for, any loss, damage or expense caused by any debris, such as wire trimmings, that are accidentally left behind and ingested by animals or persons. Under no circumstances will the Company be responsible for any damages if the Company has not performed electrical repairs for the Customer.  The Company is also not responsible for any pre-existing defective condition in the home or the electrical circuit. For example, to perform electrical repairs, breakers may need to be shut off.  Often, with older breakers, after the repair is completed, these breakers may not reset and may need to be replaced.  This is one example of a pre-existing condition or defect in a part that needs to be replaced because of age and wear and not because of anything done by the electrician.  

The Company is not responsible for any repairs, installation, removal or replacement of non-service items that were damaged or altered to perform the electrical repair or gain access to perform the electrical repair, including but not limited to concrete, paving, asphalt slabs, sidewalks, driveways, patios, pools, trees, shrubbery, grass lawns, underground-sprinklers, plumbing, gas lines, fences, electrical wiring and fixtures, painting, decorations, plastering, sheetrock and other wall coverings, glass, carpentry, millwork, cabinets, floors, carpeting, floor surfaces and preparation, siding, stucco, roofing, flashing, sheet metal, gutters, downspouts, brick, stonework, extension walls, steel and other framework. Additionally, the company is not responsible for the fit and finish of any appliances and equipment that is connected to the electrical system.  The company is not responsible for any type of measuring relating to anything connecting to the electrical system.