OUR SATISFACTION GUARANTEE: 

Section from Simple, Straightforward, and Fair | Our Terms & Conditions of Service

 

The Company is committed to customer satisfaction with our delivered services.  With this in mind, the best time to address a potential issue is while we are onsite with our team and truck(s).  This makes sense because we haven’t collected any money and we will not do so if you tell us you are not happy. On every service call you have the opportunity to express a concern before you pay via text or phone call. If there are any issues, you are required to notify the company through the text you received at booking or via telephone while we are onsite. The Company will immediately work diligently while our staff and trucks are onsite to facilitate our client to a satisfied status. The Company is not responsible for any satisfaction guarantee once we are offsite from the initial onsite service call.